As one of the leading businesses in our industry, our experienced staff will go the extra mile in order to provide you with the very best service. Below are some of the testimonials, feedback and reviews of FC Exchange we have received from our clients:
- "Great communication, clear instruction and a very good exchange rate with no fees. A great way to send funds abroad. All done and dusted in quick time and saved me money. A very satisfied customer.”
RT, January 2016
- "Delighted with the service I have received when I have made 6 or more transctions in the past 9 months. Always friendly and appear relaxed - even when markets are turbulent.”
DD, January 2016
- "FC Exchange provides an excellent service - great exchange rates, easy to use and professional. Highly recommended.”
LB, December 2015
- "FC Exchange offers an excellent service. Ease of use is important, helpful staff can give the required information quickly and the online form is simple to use. Transactions are confirmed within minutes and money available in bank within 24 hours of normal working day. We have used their services on several occasions and would recommend them. Daniel Wray, thanks once again.”
AW, December 2015
- "Each time I use FC Exchange I get what I want in terms of a prompt and efficient service but at the same time I find it's a friendly, helpful service. Nice to know that there's a company in the financial services market that can deliver on these two aspects of delivery performance. Well done and thank you!”
RL, November 2015
- "I have never dealt with a company as efficient and focused as FC exchange – they usually get everything done within a few hours. I would highly recommend Ben and his colleagues for any of your currency needs.”
DA, November 2015
- "The service to me was amazing, Michael Vaughan helped me through a very stressful and confusing time, he had so much patience and understanding, and made the whole process much easier for me. Thank you so much Michael for all your help.”
CB, October 2015
- "I would like to thank all your staff, especially Lauren Bessent for all the work she did transferring my euros to pounds. It has been a very stressful time for me, moving back to England from France and I was not an easy person to deal with. Lauren remained calm and very professional despite all my tantrums. I would certainly recommend your service to anyone wishing to transfer currencies and they would be very lucky if they have Lauren doing the work. Thank you all for a job well done.”
NS, October 2015
- "Services impressively quick and easy. My account manager is always available by email or phone and is fully dedicated. Always professional but very friendly: financial services with a human face! I have been recommending FCE for several years and will go on!.”
MG, September 2015
- "Service is great. Staff is friendly and work very quickly. Very happy with all of my experiences.”
MD, September 2015
- "My husband and I have been dealing with Callum. He is one of the most professional individual I have met to date in my life. His knowledge is vast and understood our demands right from the start. Our funds were always transferred within a day, absolutely an excellent, reliable service. I have told my friends about this service and will use again if I need to in the future.”
SS, August 2015
- "I have used fc exchange on 3 occasions this year and am always confident of a speedy reliable and friendly service. Daniel always responds quickly to any emails or calls, and the transaction process is always simple and straightforward. Would recommend to anyone.”
SC, August 2015
- "I have been using FC Exchange for over a year now and I have always found them to be helpful, friendly and easy to deal with. Their exchange rates are also very competitive which is clearly the biggest attraction given the business that they are in.”
SF, July 2015
- "We have worked with FC Exchange for several years and recommend them to our clients due to their outstanding level of friendly service, efficiency and above all unbeatable rates!”
AB, July 2015
- "Great personal service efficient quick and feel like a VIP at all times.”
SC, June 2015
- "FC Exchange Private Desk Manager Charlie Murray could not have taken more trouble to ensure my transfer went ahead on time and without hitch. Many thanks, would definitely recommend FC Exchange.”
NS, June 2015
- "I am really pleased and impressed with the service. I really like the emails following each stage of the process and the rate of course is a bonus.”
ST, Tanglewood, May 2015
- "Your level of customer service was first rate.”
NS, Shefford, May 2015
- "Your professionalism has served to ensure any concerns that I may have had were kept to a minimum and that everything your company set out to achieve on our behalf has been delivered”
RS, Coventry, April 2015
- "Thank you for all your help and assistance in transferring our money. We are once again thrilled with the service”
EM, London, April 2015
- "This is just to say how much I have appreciated all your help with transferring my money from France to my bank in the UK...Thank you once again. I will not hesitate to recommend your company to family and friends. ”
EG, Bromsgrove, March 2015
- "It is, and continues to be, a pleasure to do business with you and FC Exchange”
MW, Leckhampstead, March 2015
- "Very impressed how easy it was and how professional you are”
LK, London, February 2015
- "Always excellent, prompt, efficient service, offering the best rates available. Complete confidence with all aspects of transfer from start to finish, with helpful, professional advice and updates throughout”
EF, Hampshire, February 2015
- "I would highly recommend Austin to any business looking for an effective and long-term FX service”
JR, London, January 2015
- "Always there to find the best deal possible for clients like us who exchange regularly. Their service is honest, speedy and hassle free and most importantly in business the right price!"”
KB, Pembrokeshire, January 2015
- "Exceptional service in every respect”
WW, Bangkok, December 2014
- "May we say that it has been a pleasure to deal with you, and will certainly use your company again.”
BN, London, December 2014
- "I have been very impressed and appreciative of the excellent service and market updates you have provided, I will look to use you again for future needs and will be pleased to recommend you to friends and family.”
TB, London, November 2014
- "Absolutely brilliant service throughout”
TB, Ely, November 2014
- "Competence, fairness and efficiency is obviously your motto and we are grateful for it.”
CB, Basse-Normandie, October 2014
- "...it was a pleasure doing business with you!”
MV, High Wycombe, October 2014
- "Just a quick note to say how happy my wife and I were with your help in getting the money for our new house in France transferred.”
JP, St Chef, September 2014
- "Thank you very much for your help and providing an excellent service. I will certainly use your services in the future to change money and will recommend you to my friends and colleagues.”
MR, Dorset, September 2014
- "Thank you so much for your expertise service. I will definitely be recommending you to friends.”
AH, London, August 2014
- "I also appreciated all your help in the early stages as this is something we had not done before. I would be only too pleased to recommend you in the future.”
DB, Plymouth, August 2014
- "Sticking with you all the way.”
AW, Los Lobos, July 2014
- "I've really appreciated your time and expertise with all these transfers.”
RK, London, July 2014
- "…...we would like to thank you very much for you help with these transactions over the last few months. I would certainly recommend you."
PM, Broadstone, June 2014
- "...the process has been reassuring and painless – and I’m still amazed at the advantage you deliver compared to the banks..”
IM, Oxford, May 2014
- "…you fellas are very good at what you do"
CD, Warlingham, May 2014
- "Thank you again for your assistance in this matter. The ease with which you have processed this transaction has been exemplary, and we will not hesitate to use you again should the need arise.”
GF, London, April 2014
- "Pleasure doing business with as well a very professional and helpful service."
TC, London, April 2014
- "We wish to thank you for the smooth and quick way you organised the transfer of euros from Cyprus, via our lawyer to our Sterling account in UK.”
GW, Lincolnshire, March 2014
- "Many thanks for your help and taking the time to explain how forex works. I have learned a lot this last month."
CL, London, March 2014
- "…wanted to personally thank you for making the transaction so trouble free today. By taking me through the steps and allowing me to call you if I had a problem took away the headache for me and I wanted you to know how much that is appreciated.”
SM, London, February 2014
- "We would like to thank you all so very much for the excellent and friendly service we have received from you. It certainly took all the worry and hassle off our shoulders"
JL, Ipswich, February 2014
- "I just wanted to thank you again for the excellent professional service you and your company provided me last month and wanted to let you know that I will soon need your services again for other FX transfers. In the meantime, I would like to refer you to my friend… I am sure you will take good care of him."
IB, London, January 2014
- "What an easy transfer! So very impressed by the ease of the whole thing. I will certainly continue telling/recommending my friends and contact's about FC Exchange!"
TB, London, January 2014
- "...I am writing to thank you and your colleagues for the efficiency with which you handled my transfer for me...handled with the utmost professionalism and efficiency. I shall certainly recommend you to friends."
GW, Madrid, December 2013
- "Many thanks for another efficient exchange and transfer to France"
BH, Chichester, December 2013
- "The funds actually arrived very quickly and well within the expected timeframe. I am very grateful."
PR, London, November 2013
- "Just to say how impressed I am with FC Exchange. I dealt with you at 1630 your time last night and today, the money was available in my account before 1400 your time - spectacular."
TF, Calpe, Spain, November 2013
- "Yet another stress free transfer of funds from the UK to the USA. The only company I will use. FC Exchange has earned itself a loyal customer."
AG, Bury St Edmunds, October 2013
- "Once again an excellent, quick, professional and hassle-free service. Well done and thanks again Ben."
SP, Essex, October 2013
- "Just a quick email to say thank you for a most efficient money transfer for the purchase of our property in France. Everything went very smoothly compared to dealing with a certain High St bank in this country! We will be using your services again I am sure."
RH, Penrith, September 2013
- "It was a pleasure doing business with you, I will be happy to work with you again and recommend your services to my colleagues! "
DI, Nottingham, September 2013
- "I wanted to thank you and your team very much for the help and the speed that you managed to transfer our funds, you made it far easier than I thought possible and I would have no hesitation in recommending your company to anyone who needed your services."
PG, London, August 2013
- "Thank you very much for your assistance in transferring money to Tenerife. The speed and efficiency was impressive!"
JA, Tenerife, August 2013
- "The service was excellent; mails, calls, information and transfers timely, accurate, helpful and as promised. I will not hesitate to recommend your services to my contacts."
RK, Hampshire, July 2013
- "I will definitely highly recommend your services to friends, family and colleagues who may need your services in the future."
JM, Edinburgh, July 2013
- "FC Exchange have made the transfer of monies from our bank account in the UK to our Credit Agricole account extremely easy and at excellent rates."
AM, Hildenborough, June 2013
- "Thanks very much for an excellent service once again."
AL, Saint Leger Magnazeix, June 2013
- "...Thank you for a splendid service which worked effortlessly. Very much appreciated."
TM, Kent, May 2013
- "I found FC Exchange to be excellent, very good service and I will use them again. Their rates are easily the best...."
PL, Devon, May 2013
- "Could you extend our thanks to Neil Poynton for processing this so efficiently. Many thanks, (we) shall recommend FC Exchange to several friends considering same."
EH, London, April 2013
- "I would like to thank you for making this process so easy."
CM, Manchester, April 2013
- "Your expertise and experience was indeed a great help in dealing with the difficult Spanish banks and I was well pleased with the rate of exchange you managed to secure for me. I will be passing your details to my friends and colleagues and recommending both you and your company."
JM, London, March 2013
- "I was very pleased with your service and shall be introducing you to others."
DH, London, March 2013
- "I would just like to thank you very much for “holding our hand” on this one, your help was invaluable."
JG, Derby, February 2013
- “I was very impressed with FC Exchange’s service and Myles’s help.”
DS, Cardiff, February 2013
- "Thanks for all your help on the currency exchange. I will definitely be in touch if I need any currency conversions in future."
JP, Oldham, January 2013
- “Thank you very much for taking care of this transaction for me...and also will use you again for all my foreign exchange transactions.”
DT, Checkendon, January 2013
- "I would like you to pass on my gratitude onto Neil, as the service he has given me over the last few months has been nothing but exemplary."
AG, Bury St Edmunds, December 2012
- “Very impressed with your service.”
MR, London, December 2012
- "Many thanks for the excellent way you handled our recent currency exchange requirements. Apart from the money we saved in placing the transaction with FC Exchange we were extremely impressed by the prompt, professional and courteous manner in which the whole process was handled. We would highly recommend your company to anyone involved in exchanging currencies."
ST, Hampshire, November 2012
- “I wish to say a quick thank you for your help in transferring money to Australia. It all went smoothly and quickly. I would certainly use the service again.”
ST, London, November 2012
- "Can I just take a moment to thank you and everyone at FC Exchange for all their help and understanding in this transaction.... If we are ever asked we will definitely recommend you."
LS, Cyprus, October 2012
- "Just wanted to say that I received the money in my French bank account today...with many thanks for a prompt and extremely efficient service to all involved at FC Exchange.”
MB, Buschwiller, October 2012
- "Just a short note to say thank you for your efforts and communication throughout the process of the money transfer, and would like to say that you are probably one of the most professional and customer based companies we have ever dealt with when moving funds from the UK to France and back, a lot of your competitors and other companies could learn a lot from you and your colleagues as the whole process was extremely quick and you kept us informed every step of the way."
S.TE, London, September 2012
- "Once again many thanks for your help with the transfer of foreign denominated funds. We shall be happy to recommend your services to friends and look forward to using you again... ”
MB, London, September 2012
- "We would both like to thank you for all your assistance...we will be more than happy to relay our experiences of FC Exchange and its staff."
G.GM, London, August 2012
- "May we take this opportunity to thank you for your help and assistance in the transfer of funds from the sale of our property in Cyprus.”
SM, Cyprus, August 2012
- “I was looking to change £100,000 from sterling to euros and send the money from England to Ireland, and was worried about this transaction process. I called the bank but wasn’t offered the good rate that FC Exchange managed to get me. This company is FCA registered and professional...so if you are looking for a good exchange rate and good people to help you, they are the best website.”
JP, London, July 2012
- "The service you provided has been first class - thanks. That draws things to a satisfactory."
DN, London, July 2012
- "I always turn to FC Exchange whenever I need to transfer monies between my accounts in the UK and the US. Their staff are always responsive and thorough in delivering an efficient but inexpensive service every time."
RJ, London, June 2012
- "I would like to thank you and FCE for the smooth way our transactions were handled...consequently all our business went through your company. Forward buying (with FCE) has given us an opportunity to invest the cash, gain interest and trade at the contract price up to a year later."
PH, Cyprus, June 2012
- "I just wanted to drop you a quick note to say what an efficient job yourself and your team did with my last currency exchange. It was the first time I had used you guys and with the customer service I received, the timely execution of my trades and the rates I was given you will be getting my custom from now on."
SC, London, May 2012
- "I was very impressed with the service last week for my first trade with you. The process was very efficient...faster than I had expected. The exchange rate offered was certainly far more attractive than that offered by HSBC following their recent changes."
NH, London, May 2012
- "Very impressed with FC Exchange...you were extremely patient, explained everything in detail, very grateful to find somewhere who took the time to talk me through process and help me understand."
EB, York, April 2012
- "Many thanks for all your help, I was really impressed with your company and wouldn't hesitate recommending you."
MS, High Wycombe, April 2012
- "We have a long standing collaboration with FC Exchange, London who’ve always given us and our clients top quality personal service...there is really no chance we would consider moving."
JS, London, March 2012
- "...thank you for your superb communication and help, we will certainly use you again."
PC, Ashton under Lyne, March 2012
- "Always impressed with FC Exchange...efficient and polite when dealing with my clients and of course they simply save them lots of money! I would highly recommend them as the No.1 UK currency exchange."
JC, IFA, London, February 2012
- "...everything went well and I was happy with the service you provided. I will be continuing to use your services when I have the need to arrange FX transactions."
CB, London, January 2012
- "Your assistance in this has been much appreciated and I would have no hesitation in recommending FC Exchange in the future."
IP, Cyprus, January 2012
- "First class customer friendly service from a motivated and joined up team - I wish all transactions were as simple as working with FC Exchange!"
KK, Nairn, December 2011
- "Just to say thank you for your timely phone call the other week and my purchase of dollars. The transaction went through very quickly and without a hitch. I was very impressed by your professionalism and in all my dealings with FCE and will use you again for all my foreign currency transactions."
JB, Chester, November 2011
- "Thank you for making this such a straight forward piece of business."
CP, Heusse, November 2011
- "...I would just like to thank you for your kind and efficient services in this matter."
TQ, Dublin, October 2011
- "I would like to say that I have been extremely pleased with the friendly efficient personal and professional service that I have received...It is something that is sadly lacking nowadays in the age of call centres with press 1 for this and 2 for that or I'll return your call and they never do! I would certainly recommend FCE to anyone considering a property purchase overseas which would require the purchase of a foreign currency."
DB, Chelmsford, October 2011
- "I would like to thank you for the excellent service from my initial telephone call to the completion of the whole exchange and will be only too happy to recommend you to anyone needing a similar service."
RW, London, August 2011
- "Thank you for providing the foreign currency exchange service we received from you in the recent purchase of our property in Cyprus. We found your help and guidance invaluable in helping negotiate newcomers such as ourselves through the process of transferring money overseas.The service you provided was prompt and very efficient and effective and ensured that the money arrived where it needed to be by the promised date."
MM, London, August 2011
- "I hold an account with FC Exchange, which I have had for the last 12 months. During this time my money has been seamlessly transferred to my foreign bank account each month. I do not experience any delays, the rates are exceptionally competitive and any of my queries are immediately dealt with by my Dealing Director, Daniel Wray. I have recommended FC Exchange to a number of my work colleagues because of their rates and high levels of customer service."
DW, Edinburgh, July 2011
- "Cheers Ben. Great job, thorough, efficient and friendly service as well as informative throughout. Thanks for your help and I would have no hesitation in recommending you in the future should the situation arise."
AM, Chichester, July 2011
- "Thank you so much for the professional and friendly service granted to me recently by James and your company and I would have no hesitation at all in recommending you to my friends and family."
SH, Chester, June 2011
- "Everyone I dealt with has been excellent."
IM, Cyprus, June 2011
- "... very good, fast and efficient service. Much better than previously experienced with several high street banks! Would recommend to friends without any reservations."
SM, Manchester, May 2011
- "Prompt, courteous and efficient service from all staff involved in my transactions. Thank you."
HS, Brighton, May 2011